The Comprehensive HEYBIKE App Guide: Discover the Full Potential of Your Heybike

Want to unlock the full potential of your Heybike e-bike? The exclusive HEYBIKE App is your perfect companion for every ride.

This guide introduces all the app's key features—from easy bike controls and custom settings to ride data tracking and the Heybike community.

👇 Click here to download the complete HEYBIKE APP user manual as a PDF

1. Home Screen: Your Personal Ride Dashboard

When you open the app, the home screen gives you an intuitive overview of your bike's status and key controls.

Basic Controls

You can easily turn your e-bike on or off using the switch directly on the screen.

Light Control

Turn your bike's front light on or off with a tap.

Real-Time Status

The home screen always shows your current battery level as a percentage.

Total Mileage

You can check your bike's total distance ridden (ODO mileage) in the app at any time.

Ride Profiles

The app offers various preset ride profiles, such as Eco, Sport, Turbo and Custom.

Each profile has different parameters, such as maximum speed and the available range of pedal assist levels (PAS).

Note: This feature is not compatible with all Heybike models.

2. Custom Settings (Bike Settings & Personalize)

Want to tailor your riding experience to your personal habits? The “Personalize” feature lets you customize your Heybike.

Custom Name & Design

You can change your bike's name. The new name will then also appear on the home screen.

You can also swipe left or right to change your bike's color in the app. This change will automatically sync with the home screen.

Speed Units

Switch freely between imperial units (mph) and metric units (km/h) for the speed display.

Maximum Speed & Assist Levels

You can set the maximum speed to suit your needs.

You can also set a separate speed limit for each PAS level.

Ride Mode

Adjust how quickly the motor responds to your pedaling.

Boost:
Faster response and higher PAS sensitivity. The bike reaches its maximum speed faster.

Standard:
Smoother and more even acceleration for a natural and comfortable riding experience.

Manage user permissions

When a bike is connected for the first time, the first user automatically becomes the owner.

The owner can add or remove other users and transfer ownership of the bike.

3. Save every ride (share rides & rankings)

Every ride is unique—save and share your experiences with the Heybike app.

Record ride data

Record your rides in real time and review key information such as:

• Ride time
• Distance covered
• Average speed

Share rides

Share your routes and ride data with other users or on social media.

Rankings

Compare your performance across different time periods:

• weekly
• monthly
• all time

You can also view your personal ranking details, including:

• kilometers covered
• CO₂ emissions reduced

Medal system

Reach various milestones and unlock exclusive medals—for example, by covering a certain distance, staying active regularly, or interacting with the community.

You can also preview how your selected medal will appear on your profile.

4. Join the HEYBIKE community

The HEYBIKE app offers a wide range of bike features and connects you with an active rider community.

Share moments

Share your experiences with the community:

• Publish text posts
• Add up to 9 images per post
• Share your best riding experiences

Interact & follow

Like, comment on, and share popular posts from other riders.

Follow community members to stay up to date with their latest moments.

Explore topics

You can add up to two topic tags to each post you publish.

You can also find out what topics are currently trending in the community under “Hot Topics”.

5. Exclusive premium features: Heybike Connect (Tyson model only)

Heybike Tyson users can enjoy additional premium communication and anti-theft features.

4G service management

Check how much time remains on your 4G service at any time.

Easily extend your service by entering a redemption code or using Heybike points.

Exclusive member benefits

Enjoy additional premium features, such as:

• Anti-theft tracking
• Alarm notifications
• Remote control
• Over-the-air updates (OTA)

Stay connected and better protect your bike with Heybike Connect.

Discover a smarter way to ride an e-bike

With the HEYBIKE app, you have full control over your riding experience—from custom settings to connecting with the community.

Download the app and discover a new way to ride an e-bike.