The Comprehensive HEYBIKE App Guide: Unlock the Full Potential of Your Heybike

Would you like to unlock the full potential of your Heybike e-bike? The exclusive HEYBIKE App is your perfect companion for every ride.

This guide shows you all the app's key features—from simple bike controls and custom settings to ride data tracking and the Heybike Community.

👇 Click here to download the complete HEYBIKE APP user guide as a PDF

1. Home Page: Your Personal Riding Dashboard

When you open the app, the home page provides an intuitive overview of your bike's status and important controls.

Basic Controls

You can easily turn your e-bike on or off by operating the switch directly on the screen.

Light Control

With a single tap, you can turn your bike's front light on or off.

Real-Time Status

The home page always displays the current battery level as a percentage.

Total Mileage

You can check your bike's total distance traveled (ODO mileage) at any time via the app.

Riding Profiles

The app offers various preset riding profiles, such as Eco, Sport, Turbo and Custom.

Each profile has different parameters, such as the maximum speed and the available range of pedal-assist levels (PAS).

Note: This feature is not compatible with all Heybike models.

2. Custom Settings (Bike Settings & Personalize)

Would you like to tailor your riding experience precisely to your personal habits? With the “Personalize” feature, you can customize your Heybike.

Custom Name & Design

You can change your bike's name. The new name will then also be displayed on the home page.

You can also adjust the bike color in the app by swiping left or right. This change will be synchronized with the home page automatically.

Speed Units

Switch flexibly between imperial units (mph) and metric units (km/h) for the speed display.

Maximum Speed & Assistance Levels

You can adjust the maximum speed individually.

You can also set an individual speed limit for each PAS level.

Riding mode

Adjust how quickly the motor responds to your pedaling.

Boost:
Faster response and higher PAS sensitivity. The bike reaches maximum speed more quickly.

Standard:
Smoother and more consistent acceleration for a natural and comfortable riding experience.

Manage user permissions

When a bike is connected for the first time, the first user automatically becomes the owner.

The owner can add or remove additional users and transfer ownership of the bike.

3. Save every ride (Share rides & Rankings)

Every ride is unique—save and share your experiences with the Heybike app.

Record riding data

Record your rides in real time and review important information such as:

• Ride time
• Distance traveled
• Average speed

Share rides

Share your routes and riding data with other users or on social media.

Rankings

Compare your performance across different time periods:

• weekly
• monthly
• all-time

You can also view your personal ranking details, including:

• kilometers ridden
• reduced CO₂ emissions

Medal system

Reach various milestones and unlock exclusive medals—for example, by riding a certain number of kilometers, maintaining regular activity, or interacting within the community.

You can also preview how your selected medal will appear on your profile.

4. Become part of the HEYBIKE community

The HEYBIKE app not only offers extensive cycling features but also connects you with an active rider community.

Share moments

Share your experiences with the community:

• Publish text posts
• Add up to 9 images per post
• Share your best riding experiences

Interact & Follow

Like, comment on, and share popular posts from other riders.

Follow community members to stay informed about their latest moments.

Discover topics

You can add up to two topic tags to each published post.

You can also find out which topics are currently engaging the community through “Hot Topics”.

5. Exclusive premium features: Heybike Connect (Tyson model only)

Users of the Heybike Tyson can access additional premium features for communication and anti-theft protection.

4G service management

Check the remaining term of your 4G service at any time.

You can easily extend the service by entering a redemption code or using Heybike Points.

Exclusive member benefits

Enjoy additional premium features such as:

• Anti-theft tracking
• Alarm notifications
• Remote control
• Over-the-Air Updates (OTA)

With Heybike Connect, you stay connected at all times and protect your bike even better.

Discover a smarter way to ride an e-bike

With the HEYBIKE app, you have full control over your riding experience—from personalized settings to connecting with the community.

Download the app and discover a new way to ride an e-bike.