Heybike EC 1
Estimated delivery time:
Delivery time: 2-8 working days from EU warehouse.
Bikes & accessories are shipped separately.
Free Shipping
30-day Returns Supported
2-Year Warranty
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Your companion to explore the city and embody style.
With the EC series bike you are making the right choice for your transportation.
The combination of comfort, reliability and smart technology means you can spend more time enjoying your journey, wherever you want to go.
Colorful & lightweight
Removable battery
Equipped with the 36V 10Ah Samsung battery for more power and a longer range of up to 100 kilometres, the removable battery design offers additional riding options.
Light weight
Compact, lightweight and strong on the move, weighing just 19.2kg, it's ideal for effortless mobility, whether you're carrying it up the stairs or storing it on the go.
Sleek design
Lightweight, without welded seams.
The aluminium frame weighs just 19.2 kg and combines style with functionality. Without welds, but with sleek lines, it offers the highest quality for carefree rides
LCD Display
Compatible with the HEYBIKE app, which helps you navigate the route.
Integriertes Rücklicht
Die EC 1 Serie verfügt über ein Rücklicht mit im Rahmen eingebetteter Verkabelung – schlicht, praktisch und sicher. Ideal für stilvolles Fahren.
Headlight
Adjustable multi-angle lighting for safe and distraction-free commuting.
Hydraulic Disc Brakes
Upgrade your brakes: Hydraulic disc brakes ensure precise, powerful and safe braking.
Gears
The Shimano 7-speed drive is powerful, smooth and designed for high performance on all roads.
Anti-Puncture Tires
Versatile 700C*40C tires with anti-puncture technology for city, gravel and long-distance driving.
Concealed internal wiring
Internal wiring improves aesthetics, reduces wind resistance and minimizes the risk of accidents.
Smarttech und APP
Your great rides deserve a diary! Connect your bike to the HEYBIKE app and create impressive mileage!
- Which size suits me?
- Specifications
- What's in the box?
| M(cm) | L(cm) | |
|---|---|---|
| Suitable for riders | 160 - 180 | 165 - 190 |
| A. Seat tube | 46 | 50 |
| B. Head tube | 14 | 14 |
| C. Top tube | 55 | 55 |
| D. Maximum seat height | 105 | 107 |
| E. Chain stays | 45 | 45 |
| F. Minimum seat height | 73 | 73 |
| G. Handlebar height | 102 | 102 |
| H. Wheelbase | 108 | 108 |
| I. Total length | 180 | 180 |
General
-
A -- Motor
250W rear hub motor -
B -- Sensor
Pedal sensor -
C -- Battery
10Ah 36V Samsung battery -
D -- Gears
Shimano 7-speed gears -
E -- Max Speed
25 km/h or 15 mph -
F -- Range
up to 100 km -
G -- Weight
19.2 kg / 42 lbs -
H -- Battery charging time
4~5 hours -
I -- Permitted total weight
150 kg / 330 lbs
Components
-
A -- Display
3.4'' IPX6 LCD display -
B -- Brake
Hydraulic disc brakes -
C -- Frame
Heavy-duty aluminum alloy -
D -- Tires
700C*40C puncture-proof tires -
E -- Front fork
Aluminum alloy fork -
F -- Headlight
Included (pre-installed) -
G -- Mudguard Set
Included -
H -- Stand
Included -
I -- Reflector
Included (pre-installed)
-
A -- Manual
-
B -- E-bike frame (Battery included)
-
C -- Bicycle wheels
-
D -- Charger
-
E -- Seat
-
F -- Key*2
-
G -- Mudguard Set
-
H -- Cable ties
-
I -- Wrench*7
-
J -- Bicycle pedal*2
-
K -- charging cable
-
L -- Screw cover*2
Reviews
Die ganze Wahrheit über das billige E-bike...
- Supreme Biker de
Heybike EC1 – Günstig und gut?
- Scooterhelden Berlin
Leichtes und günstiges E-Bike für das Wohnmobil?
- Cruising Europe - Jana & Lars
E-Bike - GÜNSTIG aber nicht BILLIG?
- Mark Bartsch
The most beautiful city e-bike for men & women
- e-Roller
HeyBike EC1 - Is it worth buying?
- Scooterhelden Berlin
FAQ
Here you will find answers to the most frequently asked questions about our products and services.
Learn moreWhere are the test rides located?
Our distribution addresses are all over Europe, in Germany, UK, France, etc. Refer to the page for details: https://eu.heybike.com/pages/testfahrten
Are instalments accepted?
We can accept Klarna instalments. Detailed steps can be found at: https://eu.heybike.com/pages/finanzierung
What are the advantages of the EC1 series over other E-Bikes?
Compared with ordinary E-Bike, EC1 series has unique advantages. EC1 series has been improved and optimised for the problems that ordinary E-Bike may have, such as heavier weight, dull appearance and single colour. Firstly, our vehicles are designed to be extremely portable and lightweight, making them more suitable for daily carrying and storage. Secondly, our stylish and minimalist design not only makes it more aesthetically pleasing, but also reduces wind resistance and improves riding efficiency. Most importantly, we offer a wide range of unique and cool colours to choose from, for example, the EC 1 series is available in black, blue and white, while the EC 1-ST series is available in blue, pink and white, meeting the aesthetic needs of different users.
Where is the location of the shipping warehouse?
Shipments for the EU region are sent from German.
When will I receive the shipment after placing my order?
We usually dispatch the goods within three working days after receiving the order and you can usually receive the goods within 3-7 working days after placing the order. However, sometimes there may be some special circumstances such as logistic and transport problems, holidays or festivals, etc., the delivery may be delayed.
We will do our best to ensure that your order arrives on time and accurately, but we hope you understand that delays may occur in exceptional circumstances. If you have any questions or need assistance with the status of your order, please feel free to contact our customer service team and we will be happy to assist you.
What are the channels for shipment?
Usually DPD/Go Express/DHL, we may choose other shipping channels according to the situation in remote areas.
What should I do if I have an after-sales problem?
If you encounter any after-sales problems in the process of using our products, we will do our best to ensure that you get timely and effective solutions. You can send an email to our after-sales service mailbox eu.support@heybike.com(please describe problem in detail, with your order number and contact information), our after-sales team will process your email as soon as possible. We will give you a reply within one working day.
Whether the problem you encountered is about the product, delivery problems or other after-sales service problems, we will do our best to provide you with the most satisfactory solutions. Thank you for your trust and support!
Customer Reviews
The ad for this bike came across in Facebook. Since the price appealed to me, and the various reviews on the net were positive, I purchased it.
The bike was delivered well packaged and a few parts, such as handlebars, front wheel and pedals, still needed to be assembled. This assembly is a job that takes some time, but is not very difficult. Furthermore, I put some locks on it myself.
Although for the price you expect a budget bike, the finish is considerably higher than expected. Everything fits well and is nicely finished. Even the welds are very nicely finished. The bike looks and feels solid.
The bike also rides well. The app allows you to adjust some settings for the support to what you like best. The display is clear and uncluttered and the brakes work well. The bike can go a bit faster than the 25 km/h allowed in the Netherlands, but I don't find that a problem.
Unfortunately, the on/off button broke quickly. I suspect something went wrong here during transport. I was then only able to turn the bike on via the app. I contacted customer service about this and got a quick response. After exchanging some information, a new display connecting the on/off button was sent to me (thank you Fawn). Received and mounted within a couple of days and since then have had several hundred kilometers of trouble-free cycling.
A bike which is very competitive in price with other e-bikes but certainly not inferior in quality and cycling pleasure. I am very happy with it.
Thank you for sharing your detailed experience with your new Heybike! We are thrilled to hear that you discovered our bike through Facebook and that our competitive pricing and positive reviews led you to choose us.
We appreciate your comments about the packaging and the assembly process. It's great to know that you found the assembly manageable and that the bike's finish exceeded your expectations. We're particularly pleased that you highlighted the quality of the welds and the solid feel of the bike.
It's fantastic to hear that you enjoy the riding experience and the functionality of the app and display. We are sorry to learn about the initial issue with the on/off button but are glad that our customer service team was able to promptly resolve the problem for you.
Your feedback is incredibly valuable to us, and we're delighted that you have had many kilometers of trouble-free cycling since. We strive to offer high-quality, enjoyable, and competitively priced e-bikes, and your satisfaction is our top priority.
Thank you once again for your kind words and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Heybike Team
Das Fahrrad sieht wirklich super aus und macht einen wertigen Eindruck. Der Zusammenbau ist einfach und auch ohne Anleitung zu bewerkstelligen. Die Komponenten passen gut zueinander und sind stimmig. Nach den ersten Kilometer ist anzumerken, dass der Motor durchzugstark ist und in den gewählten Stufen sehr schnell anspricht. Das Akku laden oder zu entnehmen ist selbsterklärend. Als Manko wird das quietschen im Lenkerkopf empfunden, sowie die hakelige Schaltung, welche nachgestellt werden muss. Ebenso ist die Sattelaufnahme für Personen bis max 175 geeignet. Hier sollte man etwas größer den Rahmen gestalten. Ansonsten bin ich derzeit sehr zufrieden und das Preis Leistung Verhältnis ist nicht zu topen. Jetzt muss die Praxis zeigen, ob es hält wie es aussieht. Wegen der hackeligen Schaltung, des quietschen und fehlendem Rücklicht ein Punkt Abzug.
Vielen Dank für Ihren Kauf eines Heybike Elektrofahrrads und für Ihr wertvolles Feedback! Wir schätzen es sehr, dass Sie sich die Zeit genommen haben, Ihre Gedanken mit uns zu teilen. Bei Heybike legen wir großen Wert darauf, die Bedürfnisse und Wünsche unserer Kunden zu verstehen und unsere Produkte entsprechend zu verbessern.
Ihr Feedback ist von unschätzbarem Wert für uns, da es uns hilft, unsere Produkte kontinuierlich zu optimieren und zu verbessern. Das EC1-Sortiment ist ein wichtiger Bestandteil unseres Angebots, und wir arbeiten hart daran, es ständig zu verbessern, um sicherzustellen, dass es den höchsten Ansprüchen unserer Kunden gerecht wird. Ihre Vorschläge werden daher sorgfältig geprüft und fließen in unsere zukünftigen Entwicklungspläne ein.
Bitte seien Sie versichert, dass wir Ihre Anregungen ernst nehmen und alles daran setzen, um Ihre Erfahrungen mit Heybike zu verbessern. Wir danken Ihnen nochmals für Ihr Feedback und Ihre Unterstützung, und wir freuen uns darauf, Sie in Zukunft weiterhin als zufriedenen Kunden begrüßen zu dürfen.
Heybike Team
I received my EC 1 on Tuesday, December 3rd, 2024. I'm 72 years old and have been riding bikes for a long time, so putting it together was pretty easy and everything fits well. The only thing I had to adjust was the gears, the chain wasn't quite in line with the cassette. Because the weather here in Germany isn't playing along at the moment, I haven't been able to ride the bike yet. I'm looking forward to it when the weather gets better.
De EC1 is makkelijk te bedienen en biedt veel comfort. Het lage frame maakt het in- en uitstappen veel eenvoudiger, en de snelheid van 25 km/u is ideaal voor snel door de stad te bewegen.
Ik had eerst mijn twijfels over rijden in de regen, maar de EC1 presteert zelfs dan uitstekend. De hydraulische schijfremmen zijn superbetrouwbaar, zelfs op natte wegen.
