250W
Engine
Torque sensor
360 Wh
Battery capacity
25 km/h
Max. speed
80–100 km
Range
125 kg
Maximum load

Helio U + Helio F Combo

Q: Is Helio U waterproof, and what displays and lights are available?

• Helio U is IPX5 water-resistant and features internal cable routing, an integrated front light and brake light, and a color LCD display (IPX6). Stay in full control of your speed, battery level, and riding mode even in the rain or at dusk, and stay safe and visible on every ride.

€2.199,00

€2.598,00

Selecte bike 1

E Bike 1

Cream white
Glacier blue
Delicate rosé

Selecte bike 2

E Bike 2

Anchor Red
Racing Green

Product variants

Free gifts

Accessories

250W
Engine
Torque sensor
360 Wh
Battery capacity
25 km/h
Max. speed
80–100 km
Range
125 kg
Maximum load

Ships within 5 business days.
Customer Service
2-year warranty.

7-speed gearing

Shimano
Ergonomic

Handlebars
Comfort saddle

in premium quality
Torque sensor
Galaxy

Hub motor

Why Helio U?

Helio U is an urban e-bike with a torque sensor for daily city commuting. Lightweight, agile, and comfortable, it provides natural assistance for less tiring rides. Designed for different stages of life, Helio U offers a safe, smooth ride, everyday practicality, and reliable control. Practical, reliable, and accessible - focused on genuine usefulness rather than unnecessary complexity.

Your style for every day

Stylish color options

Smooth weld seams

Designed for natural integration into everyday life

Helio U combines soft, low-saturation colors with a clean, elegant design, fitting naturally into urban life. The 20 kg lightweight aluminum frame makes riding effortless and handling easy, for balanced use both on weekdays and weekends.

Reliable comfort for everyday life

Comfort is our most important design principle for every ride.

Helio U was developed with a focus on maximum riding comfort.

Designed for a relaxed sitting position

Upright riding posture

Ergonomic handlebar

Helio U was developed based on the principle of comfort-oriented human-machine interaction (HMI) . The geometry, controls, and interfaces are designed to make everyday riding intuitive and comfortable.The upright riding position, ergonomic handlebars, and improved saddle reduce physical strain, while the clear color LCD display, integrated lighting, and hydraulic brakes enable safe, comfortable, and confident rides around town.
A ride that feels natural

Gentle support that rides with you

Helio U delivers natural, quiet support through a 250 W rear hub motor with a torque sensor for smooth, linear power delivery. Paired with the Shimano 7-speed gear system, it adapts effortlessly to hills, uneven roads, and everyday riding in the city and suburbs.

Discover Helio U

Urban design

Soft, low-saturation colors and a clean silhouette allow Helio U to blend harmoniously into everyday urban life - stylish, understated, and timeless.
Comfort-focused ergonomics

An upright riding position, ergonomic handlebars, and an improved saddle provide relaxed comfort. Intuitive controls make every interaction easy and natural.
Gentle drive system

The 250 W rear hub motor with torque sensor delivers quiet, smooth assistance. Combined with the Shimano 7-speed gear system, Helio U effortlessly handles hills, uneven roads, and daily city or suburban traffic.

Torque sensor

The torque sensor responds instantly to your pedaling force and provides especially smooth, natural, and comfortable assistance.
Shimano 7-speed gear system

The Shimano Tourney 7-speed drivetrain enables reliable, smooth gear changes and flexibly adapts to city traffic, gentle inclines, and everyday riding needs.
Ergonomic handlebar

The ergonomic handlebar supports a relaxed, upright riding position and improves comfort, control, and stability on daily city rides.
Hydraulic disc brakes

The hydraulic disc brakes deliver reliable and precise braking power in all conditions, ensuring safe riding and maximum control in everyday urban life.
Headlight

The integrated, bright front light improves visibility during night rides and in poor lighting conditions, ensuring you’re always easy to see in the city.
Brake light on the rear fender

The brake light mounted on the rear fender illuminates when braking, increasing visibility to traffic behind and enhancing the rider's safety in urban traffic.
Color LCD display – IPX6

The IPX6-certified color LCD display shows all your ride data at a glance and remains fully functional even in rain and adverse weather conditions.

Helio U, your style accessory.

Specifications

Electronics

Motor: 36V 250W rear hub motor
Battery: 36V 10Ah lithium battery (360Wh)
Charger: 42V 100–240V 2A
Sensor type: Torque sensor
Controller: Smart controller
Display: LCD display
Lighting: White LED front light, red LED rear light
Mechanical system

Frame: 700C 6061 aluminum alloy, 460 mm wide
Tires: Chaoyang 700C x 40C / Black-Reflex
Suspension: Rigid aluminum fork
Brakes: Hydraulic disc brakes
Drivetrain: Shimano Tourney 7-speed, 14-28 teeth
Performance

Maximum speed: 25 km/h
Maximum torque: 45 N-m
Range: 80–100 km with PAS
Charging time: 0–100%: 4–6 hrs.
Waterproof: IPX5
Maximum climbing ability: 30 degrees
Colors: Cream White, Glacier Blue, and Rose
What’s in the box?

A -- Manual
B -- Stickers*2
C -- Tools*8
D -- Front wheel
E -- Pedals*2
F -- Keys*2
G -- Charger
H -- Front fender
I -- Kickstand
J -- Thru-axle
K -- Luggage rack
L -- Cable ties
M -- Electric bicycle

Size chart

Suitable for riders: 155–185 cm

A. Seat tube: 432 mm

B. Chainstay: 450 mm

C. Effective top tube: 600 mm

D. Head tube: 190 mm

E. Handlebar height: 1130 mm

F. Minimum seat height: 830 mm

G. Maximum seat height: 1010 mm

H. Wheelbase: 1089 mm

I. Overall length: 1803 mm

FAQs

Please read our FAQs page to find out more.

What are the special features of Helio U's frame and motor?

Aluminum frame with a total weight of approx. 20 kg, 250 W hub motor with torque sensor, 7-speed Shimano gearing, and hydraulic disc brakes.
With powerful motor assistance, smooth gear changes, and reliable brakes - ideal for both city rides and longer tours.

Is Helio U waterproof, and what displays and lights are available?

•Helio U is IPX5 water-resistant and features internal cable routing, an integrated front light and brake light, and a color LCD display (IPX6).
Stay in full control of your speed, battery level, and riding mode even in the rain or at dusk, and stay safe and visible on every ride.

What comfort and everyday features does Helio U offer?

A low step-through frame, subtle colors, an ergonomic handlebar, and a comfortable saddle make getting on and off easier and ensure a comfortable grip and a pleasant ride. They make every journey, whether short or long, enjoyable and stress-free.

Where do the test drives take place?

Our sales locations are across Europe, including Germany, the United Kingdom, France, and more. For details, visit: https://eu.heybike.com/pages/store-locator

Are installment payments accepted?

Heybike now supports installment payments through Klarna. Once you select Klarna as your payment method at checkout, you’ll be automatically redirected to the installment payment process.

How will my e-bike be delivered?

Shipments to the EU are sent from Germany.

What can I do if I have a problem with customer service?

Our customer service team is available by email around the clock. Over 90% of emails are answered within 24 hours; some emails may take up to 48 hours. For phone support, please call (211) 8694 2996

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Helio U + Helio F Combo

7-speed gearing

Ergonomic

Comfort saddle

Torque sensor