This website is operated by heybike. Throughout the website, the terms "we", "us", and "our" refer to heybike. heybike offers this website, including all information, tools, and services available on this site, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms ("Terms of Service", "Terms"), including the additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the website, including but not limited to users who are browsers, vendors, customers, merchants, and/or content creators.

Please read these Terms of Use carefully before accessing or using our website. By accessing the website or using any part of it, you agree to these Terms of Use. If you do not agree to all the terms of this agreement, you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

All new features or tools added to the current shop are also subject to the terms of use. You can view the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. If you continue to use or access the website after changes have been posted, you agree to those changes.

Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 - TERMS FOR THE ONLINE SHOP

By agreeing to these terms of use, you represent that you are at least of legal age in the country where you reside, or that you are of legal age in the country where you reside and have given us consent that your minor family members may use this website.

You may not use our products for illegal or unauthorized purposes, and you may not violate laws applicable in your country when using the service (including but not limited to copyright laws).
You may not transmit worms or viruses or any other destructive code.
A violation of any of the terms will result in immediate termination of your services.

SECTION 2 - GENERAL TERMS

You acknowledge that your content (except credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, the use of the service, access to the service, or any contact on the website through which the service is provided without our express written permission.
The headings used in this agreement are for convenience only and do not limit these terms or have any other effect.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

The material on this website is for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or current information sources. 

This website may contain certain historical information. Historical information is necessarily not current and is provided for your reference only. We reserve the right to change the content of this website at any time but are not obligated to update the information on our website. You agree that it is your responsibility to monitor changes on our website.

 

SECTION 4 - CHANGES TO THE SERVICE AND PRICES

Prices for our products may change without prior notice.

We reserve the right to modify or discontinue the service (or any part or content thereof) at any time without notice.
We are not liable to you or any third party for changes, price changes, suspensions, or discontinuation of the service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may be available only in limited quantities and may only be returned or exchanged according to our return policy.

We have made efforts to accurately display the colors and images of our products appearing in the store. We cannot guarantee that the colors displayed on your computer screen are accurate.
We reserve the right, but are not obligated, to restrict the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this website is void where prohibited.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

If we modify or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time of order. We reserve the right to restrict or prohibit orders that, in our sole judgment, are placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and their expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, please read our return policy.

 

SECTION 7 - OPTIONAL TOOLS

We may provide you access to third-party tools that we neither monitor nor control and have no influence over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability arising from or related to your use of optional third-party tools.
Any use of optional tools offered through the website is at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which the tools are provided by the respective third parties.
We may also offer new services and/or features through the website in the future (including the release of new tools and resources). Such new features and/or services are also subject to these terms of use.

SECTION 8 - LINKS TO THIRD PARTIES

Certain content, products, and services available through our service may include materials from third parties.

Third-party links on this website may lead you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy and do not guarantee or assume liability or responsibility for third-party materials or websites or for other third-party materials, products, or services.
We are not liable for damages related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please carefully read the third parties' policies and practices and ensure you understand them before conducting any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit certain contributions (e.g., contest entries) upon our request or unsolicited creative ideas, suggestions, proposals, plans, or other materials online, by email, by mail, or otherwise (collectively referred to as "comments"), you agree that we may edit, reproduce, publish, distribute, translate, and otherwise use the comments you submit to us at any time and without restriction in any medium. We are not obligated to (1) keep comments confidential, (2) pay compensation for comments, or (3) respond to comments.

We have the right, but not the obligation, to monitor, edit, or remove content that we, at our sole discretion, consider to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes on the intellectual property of a party or these terms of use.
You agree that your comments do not violate the rights of any third party, including copyrights, trademark rights, privacy rights, personality rights, or other personal or property rights. You further agree that your comments do not contain defamatory or otherwise unlawful, offensive, or obscene material or computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of your comments. You are solely responsible for the comments you make and their accuracy. We assume no responsibility or liability for comments posted by you or third parties.

SECTION 10 - PERSONAL INFORMATION

The transmission of personal data through the shop is subject to our privacy policy. To view our privacy policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping costs, durations, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the Service or on any related website is inaccurate, at any time and without prior notice (even after you have placed your order).

We are not obligated to update, modify, or clarify information in the Service or on any related website, including but not limited to pricing information, unless required by law. No specified update or refresh date used in the Service or on any related website should be understood as an indication that all information in the Service or on any related website has been changed or updated.

 

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the website or its content: (a) for unlawful purposes; (b) to encourage or engage in unlawful acts; (c) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe on our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to transmit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that may in any way affect the functionality or operation of the service or any related website, other websites, or the internet; (h) to collect or track the personal data of others; (i) for spamming, phishing, pharming, spidering, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the internet. We reserve the right to terminate your use of the service or any related website if you violate any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We make no warranty, representation, or guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results obtained through the use of the service will be accurate or reliable.
You agree that we may remove the service indefinitely from time to time or discontinue the service at any time without prior notice.
You expressly agree that your use of the service or inability to use the service is at your own risk. The service and all products and services made available to you through the service are provided (unless expressly stated by us) "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, ownership, and non-infringement.
In no event shall heybike, our directors, officers, employees, partners, representatives, contractors, interns, suppliers, service providers, or licensors be liable for any injuries, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from the use of the service or products obtained through the service, or for any other claims related in any way to the use of the service or a product, including but not limited to errors or omissions in content or losses or damages of any kind resulting from the use of the service or content (or products) published, transmitted, or otherwise made available through the service, even if advised of the possibility thereof. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions is limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless heybike and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorneys' fees, made by third parties due to or arising out of your violation of these Terms of Use or the documents they reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Use is deemed unlawful, invalid, or unenforceable, that provision shall remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed from these Terms of Use without affecting the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties arising prior to the termination date shall survive termination of this agreement for all purposes.

These Terms of Use remain in effect until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services or by ceasing to use our website.
If you fail to comply with any term or provision of these Terms of Use at our sole discretion, or if we suspect you are not complying, we may terminate this agreement at any time without notice, and you remain liable for all amounts due up to and including the termination date; and/or we may accordingly deny you access to our services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and all policies or operating rules published by us on this website or in connection with the service constitute the entire agreement and understanding between you and us and govern your use of the service, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to all previous versions of the Terms of Use).
Ambiguities in the interpretation of these Terms of Use shall not be construed against the party that drafted the text.

SECTION 18 - APPLICABLE LAW

These Terms of Use and any separate agreements by which we provide you services are governed by the laws of the UK and interpreted in accordance with them.

SECTION 19 - CHANGES TO THE SERVICE TERMS

You can view the most current version of the Service Terms at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms of Use at our sole discretion by posting updates and changes on our website. It is your responsibility to review our website regularly for changes. If you continue to use or access our website or the service after changes to these Terms of Use have been posted, you agree to the changes.

SECTION 20 - CONTACT INFORMATION

If you have questions about the Terms of Use, please contact eu.support@heybike.com