250W
Engine
Torque
sensor
360 Wh
Battery capacity
25 km/h
Max. Speed
80–100 km
Range
125 kg
Maximum load

Helio U

Q: Is the Helio U waterproof and what displays and lights are available?

• Helio U is waterproof according to IPX5 and features internal cable routing, built-in front and brake lights, as well as a color LCD display (IPX6). This way, you maintain full control over speed, battery level, and driving mode even in rain or twilight, staying safe and clearly visible on every ride.

A Light, Natural, Everyday Urban EBike

€1.199,00

€1.299,00

Selectcolor

Color

Zartes Rosé
Cremeweiß
Gletscherblau

Selectsize - for 155 - 185 cm

Size - for 155 - 185 cm

standard

Product variants

Free gifts

Accessories

Wichtiger Hinweis:

Der Wasserflaschenhalter ist derzeit nicht auf Lager und wird separat nachgeliefert.

250W
Engine
Torque
sensor
360 Wh
Battery capacity
25 km/h
Max. Speed
80–100 km
Range
125 kg
Maximum load

Ships within 5 working days.
Customer Service
2 years warranty.

7-speed Drivetrain

Shimano
Ergonomic

Swept-back Handlebar
Comfort Saddle

Upgraded
Torque sensor
Galaxy

Hub-drive Motor

What is Helio U?

Helio U is a torque sensor urban eBike built for everyday city riding. Lightweight and easy to handle, it delivers smooth, natural assist with comfort-first geometry for less tiring trips. Designed for riders across life stages, it supports city flow, daily balance, and confident control. Practical, reliable, and accessible—focused on real-world value over unnecessary complexity.

Your Everyday Style

Stylish color options

Smooth Welding Design

Made to Blend into Everyday Life

Helio U blends soft, low-saturation colors with a clean, elegant design, creating a bike that fits naturally into daily urban life. Its 20kg lightweight aluminum frame ensures effortless riding, easy handling, and seamless integration into commuting and weekend routines.

Everyday Comfort You Can Rely On

Comfort is our core design rule for every ride.

Helio U is designed around comfort-first riding.

Built Around a Relaxed Riding Posture

Upright Riding Posture

Ergonomic Handlebar

Helio U is designed around comfort-first Human–Machine Interaction(HMI), aligning geometry, controls, and interfaces for intuitive everyday riding. An upright posture, ergonomic handlebar, and upgraded saddle reduce strain, while a clear color LCD display, integrated lighting, and hydraulic brakes ensure confident, comfortable, and safe urban rides.
A Ride That Feels Natural

Smooth Power That Moves With You

Helio U delivers natural, quiet power with a 250W rear hub motor and torque sensor, providing smooth, linear assistance. Paired with a Shimano 7-speed drivetrain, it adapts easily to climbs, uneven routes, and everyday urban or suburban riding.

Discover Helio U

Urban Design

Soft, low-saturation colors and a clean silhouette let Helio U blend naturally into daily urban life—stylish, understated, and timeless.
Comfort Ergonomics

An upright riding position, ergonomic handlebar, and upgraded saddle ensure relaxed comfort. Intuitive controls make every interaction natural and easy.
Smooth Power System

The 250W rear hub motor with torque sensor delivers quiet, smooth assistance. Paired with a Shimano 7-speed drivetrain, Helio U handles hills and varied routes with ease.

Torque sensor

The torque sensor delivers smooth, natural assistance by responding instantly to how hard you pedal, creating a more intuitive and comfortable riding feeling.
Shimano Tourney 7-speed Drivetrain

The Shimano Tourney 7-speed drivetrain offers reliable, easy gear shifting to adapt smoothly to city streets, light slopes, and varied daily riding needs.
Ergonomic Handlebar

The ergonomic handlebar provides a relaxed, upright riding position, improving comfort, control, and stability during daily city rides.
Tektro Brakes

Tektro hydraulic disc brakes deliver reliable, responsive stopping power in all conditions, ensuring confident control and enhanced safety for everyday city riding.
Front Light

A bright integrated front light improves visibility and safety during night rides and low-light conditions, keeping you clearly seen on urban roads.
Rear Fender Brake Light

The rear fender–mounted brake light activates when braking, increasing visibility to traffic behind and enhancing rider safety in city environments.
Color LCD Display – IPX6

The IPX6-rated color LCD display provides clear ride data at a glance and remains fully functional in rain and harsh weather conditions.

Helio U, your style accessory.

Specifications

Electronics

Motor: 36V 250W rear wheel hub motor
Battery: 36V 10Ah lithium battery (360Wh)
Charger: 42V 100–240V 2A
Sensor type: torque sensor
Controller: smart controller
Display: LCD display
Lighting: white LED front, red LED rear
Mechanical system

Frame: 700C 6061 aluminum alloy, 460 mm width
Tires: Chaoyang 700C x 40C / Black-Reflex
Suspension: Rigid aluminum fork
Brakes: Hydraulic disc brakes
Drive: Shimano Tourney 7-speed 14-28 teeth
Power

Top speed: 25 km/h
Maximum torque: 45 N-m
Range: 80–100 km with PAS
Charging time: 0–100 %: 4–6 hours
Waterproof: IPX5
Maximum climbing ability: 30 degrees
Colors: Cream white, glacier blue, and rose
What is in the box?

A -- Manual
B -- Stickers*2
C -- Tools*8
D -- Front wheel
E -- Pedals*2
F -- Keys*2
G -- Charger
H -- Front mudguard
I -- Side stand
J -- Quick-release axle
K -- Luggage rack
L -- Cable ties
M -- Electric bicycle

Size overview

Suitable for riders: 155–185cm

A. Seat tube: 432mm

B. Chainstay: 450mm

C. Effective top tube: 600mm

D. Head tube: 190mm

E. Handlebar height: 1130mm

F. Minimum seat height: 830mm

G. Maximum seat height: 1010mm

H. Wheelbase: 1089mm

I. Overall length: 1803mm

Frequently Asked Questions

Please read our Frequently Asked Questions page to find out more.

What special features do the frame and engine of Helio U have?

Aluminum frame with approximately 20 kg total weight, 250 W hub motor with torque sensor, Shimano 7-speed gearshift, and hydraulic Tektro disc brakes.
With strong motor support, smooth shifting, and reliable brakes – ideal for both city rides and longer tours.

Is the Helio U waterproof and what displays and lights are available?

•Helio U is waterproof according to IPX5 and features internal cable routing, built-in front and brake lights, as well as a color LCD display (IPX6).
This way, you maintain full control over speed, battery level, and driving mode even in rain or twilight, staying safe and clearly visible on every ride.

What comfort and everyday features does Helio U offer?

Low step-through frame, subtle coloring, ergonomic handlebars, and comfortable saddle make mounting and dismounting easier and provide a comfortable grip as well as a cozy seat. They make every ride, whether short or long, pleasant and stress-free.

Where are the test drives located?

Our sales addresses are located throughout Europe, in Germany, in the United Kingdom, in France, and so on. Details can be found on the page: https://eu.heybike.com/pages/store-locator

Are installment payments accepted?

Heybike now supports installment payments through Klarna. As soon as you select Klarna as the payment method at checkout, you will be automatically directed to the installment payment process.

How will my electric bicycle be delivered?

Deliveries to the EU are shipped from Germany.

What can I do if I have a problem with customer service?

Our customer service is available around the clock by email. Over 90% of emails are answered within 24 hours, some emails may take up to 48 hours. For telephone customer service, please call (211) 8694 2996

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Helio U

7-speed Drivetrain

Ergonomic

Comfort Saddle

Torque sensor