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250WEngine -
Torque sensor -
360 WhBattery capacity -
25 km/hMax. speed -
80–100 kmReach -
125 kgMaximum load
Helio U Combo
€1.999,00
Regular price
€2.598,00
Free gifts
Free gifts
Accessories
Accessories
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250WEngine
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Torque sensor
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360 WhBattery capacity
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25 km/hMax. speed
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80–100 kmReach
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125 kgMaximum load
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Ships within 5 business days.
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2-year warranty.
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7-speed gear system
Shimano
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Ergonomic
Links
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Comfort saddle
in premium quality
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Torque sensor
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Galaxy
Hub motor
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQs
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Contact Us
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Your style for every day
Designed for natural integration into everyday life
Helio U combines soft, low-saturation colors with a clean, elegant design and fits naturally into urban life. The lightweight 20 kg aluminum frame enables effortless riding, easy handling, and balanced use both in everyday life and on weekends.
Reliable comfort for everyday life
Comfort is our most important design principle for every ride.
Helio U was developed with a focus on maximum riding comfort.
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Designed for a relaxed seating position
Helio U was developed based on the principle of comfort-oriented human–machine interaction (HMI). The geometry, controls, and interfaces are coordinated to make everyday riding intuitive and comfortable. The upright riding position, ergonomic handlebars, and improved saddle reduce physical strain, while the clear color LCD display, integrated lighting, and hydraulic brakes enable safe, comfortable, and confident rides in the city.
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A ride that feels natural
Gentle support that rides with you
Helio U delivers natural, quiet assistance through a 250 W rear hub motor with a torque sensor , providing smooth, linear power delivery. Combined with the Shimano 7-speed drivetrain, the system effortlessly adapts to hills, uneven routes, and everyday riding in the city and suburbs.
Discover the Helio U
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Urban Design
Soft, low-saturation colors and a clean silhouette allow Helio U to blend harmoniously into urban everyday life—stylish, understated, and timeless.
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Comfort-focused ergonomics
An upright riding position, ergonomic handlebars, and an improved saddle ensure relaxed comfort. Intuitive controls make every interaction easy and natural.
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Gentle drive system
The 250 W rear hub motor with torque sensor delivers quiet, smooth assistance. Combined with the Shimano 7-speed drivetrain, Helio U effortlessly handles hills, uneven roads, and daily city or suburban traffic.
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Torque sensor
The torque sensor responds instantly to your pedaling force, providing especially smooth, natural, and comfortable assistance.
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Shimano 7-speed gear system
The Shimano Tourney 7-speed drivetrain enables reliable, smooth shifting and adapts flexibly to city traffic, gentle inclines, and everyday riding needs.
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Ergonomic handlebar
The ergonomic handlebar supports a relaxed, upright riding position and improves comfort, control, and stability during daily city rides.
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Hydraulic disc brakes
The hydraulic disc brakes deliver reliable and precise braking power in all conditions, ensuring safe riding and maximum control in urban environments.
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Headlight
The integrated bright front light improves visibility during night rides and in poor lighting conditions, ensuring that you are always clearly visible in the city.
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Brake light on the rear fender
The brake light mounted on the rear wheel fender comes on when braking, increasing visibility for following road users and enhancing the rider’s safety in urban traffic.
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Color LCD display – IPX6
The IPX6-certified color LCD display shows all riding data at a glance and remains fully functional even in rain and adverse weather conditions.
Helio U, your style accessory.
Specifications
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Electronics
Motor: 36V 250W rear hub motor
Battery: 36V 10Ah lithium battery (360Wh)
Charger: 42V 100–240V 2A
Sensor type: Torque sensor
Control: Smart controller
Display: LCD display
Lighting: White LED front light, red LED rear light -
Mechanical system
Frame: 700C 6061 aluminum alloy, 460 mm width
Tires: Chaoyang 700C x 40C / black reflective
Suspension: Aluminum rigid fork
Brakes: Hydraulic disc brakes
Drivetrain: Shimano Tourney 7-speed, 14–28 teeth -
Power
Top speed: 25 km/h
Maximum torque: 45 N-m
Range: 80–100 km with PAS
Charging time: 0–100%: 4–6 hrs.
Waterproof: IPX5
Maximum gradeability: 30 degrees
Colors: Cream White, Glacier Blue, and Rose -
What’s in the box?
A -- Manual
B -- Stickers*2
C -- Tools*8
D -- Front wheel
E -- Pedals*2
F -- Keys*2
G -- Charger
H -- Front fender
I -- Kickstand
J -- Thru-axle
K -- Luggage rack
L -- Cable tiesM -- Electric bicycle
Size guide
Suitable for riders: 155–185cm
A. Seat tube: 432mm
B. Chainstay: 450mm
C. Effective top tube: 600mm
D. Head tube: 190mm
E. Handlebar height: 1130mm
F. Minimum seat height: 830mm
G. Maximum seat height: 1010mm
H. Wheelbase: 1089mm
I. Overall length: 1803mm
FAQs
Please read our FAQs page to find out more.
What are the special features of the frame and motor of Helio U?
- Aluminum frame with a total weight of approximately 20 kg, 250 W hub motor with torque sensor, Shimano 7-speed gearing, and hydraulic disc brakes.
- With powerful motor assistance, smooth shifting, and reliable braking—ideal for both city rides and longer tours.
Is Helio U waterproof, and what displays and lights are available?
- •Helio U is IPX5 water-resistant and features internal cable routing, an integrated front and brake light, and a color LCD display (IPX6).
- This allows you to stay fully in control of your speed, battery level, and riding mode even in the rain or at dusk, while remaining safe and clearly visible on every ride.
What comfort and everyday features does Helio U offer?
- Low step-through frame, subtle colors, ergonomic handlebars, and a comfortable saddle make getting on and off easier while providing a comfortable grip and a pleasant seat. They make every ride, whether short or long, enjoyable and stress-free.
Where do the test drives take place?
- Our sales locations are located throughout Europe, including Germany, the United Kingdom, France, etc. For details, please visit: https://eu.heybike.com/pages/store-locator
Are installment payments accepted?
- Heybike now supports installment payments through Klarna. As soon as you select Klarna as your payment method at checkout, you will be automatically redirected to the installment payment process.
How will my e-bike be delivered?
- Shipments to the EU are dispatched from Germany.
What can I do if I have a problem with customer service?
- Our customer service is available by email around the clock. More than 90% of emails are answered within 24 hours; some emails may take up to 48 hours. For telephone customer service, please call (211) 8694 2996