250W
Engine
Torque
sensor
360 Wh
Battery Capacity
25 km/h
Max. Speed
80–100 km
Range
125 kg
Maximum load

Helio U Combo

Q: Is Helio U waterproof and what displays and lights are available?

• Helio U is waterproof according to IPX5 and features internal cable routing, integrated front and brake lights, as well as a color LCD display (IPX6). This way, you maintain full control over speed, battery level, and driving mode even in rain or dusk, staying safe and highly visible on every ride.

€1.999,00

€2.598,00

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Delicate Rose
Cream white
Glacier Blue

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E Bike 2

Delicate Rose
Cream white
Glacier Blue

Product variants

Free gifts

Accessories

250W
Engine
Torque
sensor
360 Wh
Battery Capacity
25 km/h
Max. Speed
80–100 km
Range
125 kg
Maximum load

Ships within 5 business days.
Customer Service
2 years warranty.

7-speed gearshift

Shimano
Ergonomic

handlebar
Comfort saddle

in premium quality
Torque sensor
Galaxy

Hub motor

Why Helio U?

Helio U is an urban e-bike with a torque sensor for daily city commuting. Lightweight, agile, and comfortable, it offers natural assistance for less tiring rides. Designed for different life stages, Helio U stands for safe riding flow, everyday usability, and reliable control. Practical, dependable, and accessible – focusing on real utility instead of unnecessary complexity.

Your style for every day

Stylish color options

Smooth weld seams

Designed for natural integration into everyday life

Helio U combines gentle, low-saturated colors with a clear, elegant design and naturally fits into urban daily life. The 20 kg lightweight aluminum frame allows effortless riding, easy handling, and balanced use both on weekdays and weekends.

Reliable Comfort for Everyday Life

Comfort is our most important design principle for every ride.

Helio U was developed with a focus on maximum driving comfort.

Designed for a relaxed sitting position

Upright riding posture

Ergonomic handlebar

Helio U was developed based on the principle of comfort-oriented human–machine interaction (HMI). Geometry, controls, and interfaces are coordinated to make everyday riding intuitive and comfortable. The upright seating position, ergonomic handlebars, and improved saddle reduce physical strain, while the clear color LCD display, integrated lighting, and hydraulic brakes enable safe, comfortable, and confident rides in the city.
A ride that feels natural

Gentle support that rides with you

Helio U provides natural, quiet assistance through a 250 W rear hub motor with a torque sensor, ensuring smooth, linear power delivery. Combined with the Shimano 7-speed gear system, the system effortlessly adapts to hills, uneven terrain, and daily riding in the city and suburbs.

Discover the Helio U

Urban design

Soft, low-saturated colors and a clear silhouette allow Helio U to blend harmoniously into urban everyday life – stylish, subtle, and timeless.
Comfort-oriented ergonomics

Upright seating position, ergonomic handlebars, and improved saddle provide relaxed comfort. Intuitive controls make every interaction simple and natural.
Gentle drive system

The 250 W rear hub motor with torque sensor provides quiet, smooth assistance. Combined with the Shimano 7-speed gear system, Helio U easily handles climbs, uneven terrain, and daily city or suburban traffic.

Torque sensor

The torque sensor responds immediately to your pedaling force, providing especially smooth, natural, and comfortable assistance.
Shimano 7-speed gear shift

The Shimano Tourney 7-speed gear system enables reliable, smooth gear changes and adapts flexibly to city traffic, gentle inclines, and daily riding needs.
Ergonomic handlebar

The ergonomic handlebar supports a relaxed, upright seating position and improves comfort, control, and stability during daily city rides.
Tektro brakes

The hydraulic disc brakes from Tektro provide reliable and precise braking power under all conditions, ensuring safe riding and maximum control in everyday urban life.
Front light

The integrated, bright front light improves visibility during night rides and low-light conditions, ensuring that you are always clearly seen in the city.
Brake light on the rear wheel fender

The brake light mounted on the rear wheel fender lights up when braking, increasing visibility for following road users and enhancing the rider's safety in city traffic.
Color LCD display – IPX6

The IPX6-certified color LCD display shows all driving data at a glance and remains fully functional even in rain and adverse weather conditions.

Helio U, your style accessory.

Specifications

Electronics

Motor: 36V 250W rear wheel hub motor
Battery: 36V 10Ah lithium battery (360Wh)
Charger: 42V 100–240V 2A
Sensor type: torque sensor
Controller: smart controller
Display: LCD display
Lighting: white LED front, red LED rear
Mechanical system

Frame: 700C 6061 aluminum alloy, 460 mm width
Tires: Chaoyang 700C x 40C / Black-Reflex
Suspension: Rigid aluminum fork
Brakes: Hydraulic disc brakes
Drive: Shimano Tourney 7-speed 14-28 teeth
Power

Top speed: 25 km/h
Maximum torque: 45 N-m
Range: 80–100 km with PAS
Charging time: 0–100%: 4–6 hrs.
Waterproof: IPX5
Maximum climbing ability: 30 degrees
Colors: Cream white, glacier blue, and rose
What is in the box?

A -- Manual
B -- Stickers*2
C -- Tools*8
D -- Front wheel
E -- Pedals*2
F -- Keys*2
G -- Charger
H -- Front fender
I -- Kickstand
J -- Thru axle
K -- Luggage rack
L -- Cable ties
M -- Electric bicycle

Size chart

Suitable for riders: 155–185cm

A. Seat tube: 432mm

B. Chainstay: 450mm

C. Effective top tube: 600mm

D. Head tube: 190mm

E. Handlebar height: 1130mm

F. Minimum seat height: 830mm

G. Maximum seat height: 1010mm

H. Wheelbase: 1089mm

I. Total length: 1803mm

Frequently Asked Questions

Please read our Frequently Asked Questions page to find out more.

What special features do the frame and motor of Helio U have?

Aluminum frame with approximately 20 kg total weight, 250 W hub motor with torque sensor, Shimano 7-speed gear system, and hydraulic Tektro disc brakes.
With strong motor support, smooth shifting, and reliable brakes – ideal for both city rides and longer tours.

Is Helio U waterproof and what displays and lights are available?

•Helio U is waterproof according to IPX5 and features internal cable routing, integrated front and brake lights, as well as a color LCD display (IPX6).
This way, you maintain full control over speed, battery level, and driving mode even in rain or dusk, staying safe and highly visible on every ride.

What comfort and everyday features does Helio U offer?

Low step-through frame, subtle coloring, ergonomic handlebars, and comfortable saddle make mounting and dismounting easier and provide a comfortable grip and seating. They make every ride, whether short or long, pleasant and stress-free.

Where are the test drives located?

Our sales addresses are located throughout Europe, in Germany, the United Kingdom, France, etc. For details, please visit the page: https://eu.heybike.com/pages/store-locator

Are installment payments accepted?

Heybike now supports installment payments via Klarna. As soon as you select Klarna as the payment method at checkout, you will be automatically redirected to the installment payment process.

How will my e-bike be delivered?

Deliveries to the EU are shipped from Germany.

What can I do if I have a problem with customer service?

Our customer service is available around the clock by email. Over 90% of emails are answered within 24 hours, some emails may take up to 48 hours. For telephone customer service, please call (211) 8694 2996

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Helio U Combo

7-speed gearshift

Ergonomic

Comfort saddle

Torque sensor