Ebike FAQ
What sets the Galaxy series apart from other e-bikes?
The Galaxy series offers high-quality mid-drive motors, high torque, long battery life, and premium components – all combined in a stylish and practical design.
Are Galaxy e-bikes suitable for long-distance rides?
Yes. With up to 500 Wh removable batteries and efficient drive systems, they are ideal for long distances.
What is the torque?
Selected models deliver up to 100 Nm of torque – perfect for heavy loads and steep climbs.
Are test drives possible?
Yes. Please visit https://eu.heybike.com/pages/store-locator and contact your local dealer for a test ride.
What does the warranty cover?
The Galaxy series offers a 2-year limited warranty on the frame and electrical components.
Can I transport luggage or a child seat?
Yes. The MIK Click Go system allows for quick and secure attachment of bags, baskets, and child seats.
About Heybike E-Bikes
At Heybike, discovery, inspiration, and modern solutions for tomorrow's challenges are at the center. We develop smart, high-quality e-bikes – but our true passion lies in knowing that our bikes both awaken the adventurous spirit of our riders and offer clean, environmentally friendly alternatives. Our goal: Every ride should inspire a great story – for every rider.
Why Heybike E-Bikes?
Heybike e-bikes combine quality with fair prices – offering you everything you need for worry-free rides.
- Value for money: Attractive prices without compromising on key features.
- Varied models: Suitable for commuting, leisure, or off-road adventures.
- User-friendly: Easy assembly and operation – even for beginners.
- Maximum safety: Reliable components and certified batteries.
- Customer support: Responsive service and 2-year warranty.