Ebike FAQ
How does the Galaxy series differ from other e-bikes?
The Galaxy Series offers premium mid-drive motors, high torque, long battery life, and top-tier components — all in a
stylish, practical design.
Are Galaxy Ebikes suitable for long-distancerides?
Yes. With up to 500Wh detachable batteries and efficient power systems, they're ideal for long distances.
What motor system do Galaxy Ebikes use?
They feature the Galaxy Venus mid-drive motor for smoother power, better balance, and improved hill-climbing.
Are test rides available?
Yes. Please check https://eu.heybike.com/pages/store-locator
and contact your local dealer for test ride.
What is the warranty policy?
Galaxy Series Ebikes come with a 2-year limited warranty on the frame and electrical components.
Are the batteries removable?
Yes. All batteries are fully integrated and
detachable for easy charging.
About Heybike Ebike
At Heybike, we are about exploration, inspiration, and using modern solutions to solve future problems. We specialize in producing smart, high-quality electric bikes, but our true passion derives from knowing our bikes both encourage the adventurous spirit in our riders and provide cleaner, greener solutions to environmental issues. Our goal: to inspire awesome stories in every ride, for every rider.
Why Choose Heybike Electric Bikes?
Heybike electric bikes offer a blend of affordability and quality.
Competitive pricing without compromising essential features.
Suitable for commuting, leisure, and off-road adventures.
Easy to assemble and operate, even for beginners.
Reliable components and UL safety-certified batteries.
Responsive customer service and 2-year warranty.